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We offer five cost-saving solutions for shippers. The Parcel Audit is the starting point for all customers looking to trim shipping costs. Once implemented, we review the customer’s shipping history to recommend additional cost-saving solutions.

  • Parcel Audit
  • Contract Optimization
  • Parcel Claims Management and Recovery
  • Shipping Intelligence
  • Add-on and custom solutions

Contract Optimization and Rate Negotiation

Contracts are optimized when they are aligned with your company shipping patterns, your market segment, and even your location. Once we understand your shipping profile through our parcel audit, we are uniquely equipped to model a prospective carrier contract against your shipping history. We can analyze competitive offers through a complete re-rating of recent invoices to see exactly where potential benefits (and pitfalls) lie.

Because we review hundreds of carrier contracts, parcel audit. We can also determine if your discount structure is on par with industry standards, and where to focus your negotiation efforts.

Parcel Claims Management and Recovery

Identifies lost or damaged shipments and provides comprehensive claims management and recovery with minimal involvement from customer. Direct-Recovery secures carrier refunds for the insured value of the merchandise, or up to $100 for uninsured packages, Freight auditing companies, plus shipping charges. This simplifies a tedious manual claims process with full visibility to customer, assures no valid claim is missed, and holds carrier accountable for damage and loss.

Parcel Service and Invoice Audit

Our most common parcel logistic solution is the FedEx or UPS audit, in which we monitor the service performance and billing accuracy. We also work with TNT, DHL, Reduce shipping rates, USPS — most any parcel or LTL carrier. Rule of thumb — if the service guide offers a performance guarantee, Direct Recovery audits, regardless of the shipper’s billing domicile.

Refunds secured by the parcel audit, both service and invoice, are credited directly to the customer’s carrier invoice.

Shipping Intelligence and Logistics Reporting

Intelligent reporting interprets data critical for managing logistics and running a business. Full shipping records are posted to a secure reporting website where the customer maintains as much history as they choose. Online access affords instant summary and detail reporting with over 400 reports, each fully configurable. If that’s not enough, there’s an ad hoc report generator for the perpetually inquisitive.

Freight Spend Reduction tools

Parcel insurance through national underwriter cuts cost by 40% and reduces payment time through simplified claim process. This can be combined with loss and damage claims management service.

Direct Recovery Parcel Audit helps larger FedEx, Freight Auditing and Consulting and UPS Contract Negotiations, UPS shippers trim transportation budgets with full transparency of every shipping dollar.

 

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