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Direct Recovery’s parcel audit is a must for any company that ships with FedEx, UPS, UPS Refunds,TNT, DHL and any other parcel or LTL service provider. Regardless of your carrier, Parcel audit, Direct Recovery delivers hard and soft savings on a gain-share model that guarantees to reduce transport spend.

Hard savings are shipping credits obtained by holding carriers accountable for their service contract. UPS, FedEx and the rest guarantee on time delivery and accurate billing. We make sure they deliver. If a shipment is late or incorrectly billed, we file a claim, you receive a refund. That’s hard savings – shipping credits go straight to your bottom line.

Soft savings come from changes you make in response to the operational intelligence we provide. By analyzing your shipping data we improve package consolidation, carrier selection, warehouse location, fraud detection, and more. We have over 400 configurable reports, and a dynamic report writer, to help companies make better logistics decisions. But you’re not on your own. Our logistics analysts are constantly screening the data to stretch your shipping bill. A no-brainer, no-risk value proposition”

We securely store and mine your shipping data to help you make better business decisions. Use our reporting interface to cost-code, locate your next distribution center, improve service selection, discover zone-skipping savings, detect fraudulent account use, find bad dim-wt corrections, and more. Use our ad-hoc report writer, UPS Audit, designed for non-technical users, FedEx Audit, to discover and present anything else you may need to know.

Direct Recovery increases your net profit. With some exceptions, we work for a percentage of recoveries. You pay us only if we save you.

Direct-Recovery was founded in 2000 to target a market of shippers underserved by third party logistics firms. We developed a scalable platform to deliver enterprise level parcel audit services to large, decentralized shippers. We then packaged the same technology in a solution to serve smaller companies. “Smaller” back then meant companies with less than $500,000 per year in total FedEx or UPS spend.

Today we serve a breadth of customers from small catalogs to Fortune 1000 corporations. We focus on reducing shipping costs through our parcel audit, contract optimization, reporting, insurance, and parcel claims management. For larger customers we offer a full service multi-mode transportation spend management solution together with best-of-breed industry partners. For smaller customers we offer the best and most cost effective parcel auditing solution on the market. For all customers we offer simplicity, efficiency and savings.

Direct Recovery Parcel Audit helps larger FedEx, UPS Contract Negotiations and Freight Auditing and Consulting, UPS shippers trim transportation budgets with full transparency of every shipping dollar.