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Direct-Recovery was founded in 2000 to target a market of shippers underserved by third party logistics firms. We developed a scalable platform to deliver enterprise level parcel audit services to large, decentralized shippers. We then packaged the same technology in a solution to serve smaller companies. “Smaller” back then meant companies with less than $500,000 per year in total FedEx Refunds or UPS Rate Negotiations.

Direct Recovery Parcel Audit helps larger FedEx, UPS Audit and FedEx Audit , Parcel audit , UPS Refunds , UPS Shipping auditing trim Transportation audit  with full transparency of every shipping dollar.

We Turn Data into Decisions

We securely store and mine your Shipping audit to help you make better business decisions. Use our reporting interface to cost-code, locate your next distribution center, improve service selection, discover zone-skipping savings, detect fraudulent account use, find bad dim-wet corrections, and more. Use our ad-hoc report writer, designed for non-technical users, to discover and present anything else you may need to know.

We Work for Shared Savings

 Direct Recovery increases your net profit. With some exceptions, we work for a percentage of recoveries. You pay us only if we save you.

Our share of the savings starts at the industry standard, declining with volume. The online report interface and soft cost savings opportunities are thrown in. In addition, our analysts screen your activity for additional cost saving opportunities.

We Recover Excess Shipping Costs

Direct Recovery’s parcel audit is a must for any company that ships with FedEx, UPS, TNT, DHL and any other parcel or LTL service provider. Regardless of your carrier, Direct Recovery delivers hard and soft savings on a gain-share model that guarantees to reduce transport spend.

Hard savings are shipping credits obtained by holding carriers accountable for their service contract. UPS, FedEx and the rest guarantee on time delivery and accurate billing. We make sure they deliver. If a shipment is late or incorrectly billed, we file a claim, you receive a refund. That’s hard savings – shipping credits go straight to your bottom line.

Soft savings come from changes you make in response to the operational intelligence we provide. By analyzing your shipping data we improve package consolidation, carrier selection, warehouse location, fraud detection, and more. We have over 400 configurable reports, and a dynamic report writer, to help companies make better logistics decisions.  But you’re not on your own. Our logistics analysts are constantly screening the data to stretch your shipping bill.

If there is money to be saved, hard or soft, we’ll find it. The cost? We work for a portion of the hard savings. No set-up expense. No monthly minimum. The soft savings are all yours.

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